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Privacy Notice


Arrow Paper ® is committed to providing our customers with quality goods and services, value and most importantly respecting their privacy. The following privacy policy discloses how we collect, protect, use, and share information gathered from our visitors on our web page.

Notification of Changes and Your Acceptance of the Privacy Policy
Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted before they go into effect. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. We hope that this disclosure will help increase your confidence in our site and enhance your experience on the Internet.

Security Statement
Arrow Paper ® takes every precaution to protect our users' information. When you submit sensitive information via the website, your information is protected both online and off-line. When you enter sensitive information (such as credit card number) on our registration or order forms, that information is encrypted and is protected with Secure Sockets Layer (SSL) encryption technology. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Our employees are regularly notified and reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment. If you have questions about the security of our website, send us an email.

Types of Information that May Be Collected
The Arrow Paper ® website is operated by Arrow Paper ®, Inc. and is the sole owner of all information collected on this site. Arrow Paper ® requests information from the Customer on an ordering form. The information that is collected to process and ship the order may include Contact information (including but not limited to: name, shipping address, telephone number, cell phone number, fax number and/or e-mail address) and financial information (including but not limited to: credit card number, name on account, billing address, and expiration date). This information is used for billing purposes and to fill customer’s orders. This Contact information is used to contact the Customer. Other than as discussed above and below, the personal information you provide us and information about your order will never be shared with third parties unless we are required to do so by law. This information may, however, be combined with other information (such as demographic information and past purchase information) and used to make our future marketing efforts more efficient. In addition, Arrow Paper ® uses cookies and data collection pixels to gather anonymous information about our users and their interactions with our website. This data is used on an aggregate level to analyze our website's effectiveness and help us improve our services. A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. A cookie can't read data off your hard disk or read cookie files created by other sites. This random number lets us keep track of "how many" times customers are doing specific things - like visiting our site each month - without really knowing who those customers are. We may use cookies to deliver content specific to your interests and to save your member ID. Additionally, after you've entered your member ID and password during a session on our service, we save that information so you don't have to reenter it repeatedly during that session. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature. The Web Site and any e-mails sent by the Web Site may contain electronic images (generally, single-pixel ".gif" images) called "web beacons." These web beacons allow Arrow Paper ® and third parties to monitor and collect certain information about the viewer of the web page, web-based document or e-mail message, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Company's use of web beacons on its Web Sites, include, without limitation, the following:

• Counting unique users (actually, unique web browsers), visits and page views.
• Monitoring traffic and conversion patterns through our various product and service offerings on the Web Sites. For example, web beacons may be integrated into a merchandise product page as well as the subsequent shopping cart, transaction and verification pages.
• Personalizing your experience when you visit the Web Sites, including the advertising and content you see.
• Determining whether or not e-mail messages were opened, links were clicked or notifications/offers were acted upon.

Information from Third Parties
We may receive information about you from other sources; for example, we may obtain geographic or demographic information, or information regarding your possible interests, from third parties, or we may receive information from a marketing partner in connection with a co-branded web site or promotion. We may combine the information we receive from those other sources with information we collect through the Web Sites. In those cases, we will apply this Privacy Policy to any personal information received, unless otherwise specifically disclosed by us at the time you provide your personal information. We use a third-party service provider to send ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our site and your interaction with our products. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. No personally identifiable information is collected or used in this process.

Third Party Content and Links to Other Web Sites
When you are on our Web Sites you may be directed to other sites that are operated and controlled by third parties that are beyond our control. For example, if you "click" on a banner advertisement, the "click" may take you off the Web Sites onto a different web site. This includes links from advertisers, sponsors and partners that may use the Web Sites' logo as part of a co-branding agreement. These other web sites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a web site that is linked from our Web Sites, you should consult that web site's privacy policy before providing any personal information.

Arrow Paper uses one or more companies to place advertisements for our products and services and those of third-party sites. Cookies and other technologies such as Web beacons or tags are used to measure the effectiveness of our ads and to determine the display of content and advertising to you based on your interests both on our site, as well as on third-party sites where you may visit. To support this interest based advertising solution, we, and companies who we have contracted with, may use anonymous information about your visits to our and other Web sites. The information collected and used by this process is always anonymous, and does not enable any third-party to identify you individually.

Purchase or Sale of Business
From time to time, we may purchase a business or sell one or more of our businesses and your personally identifiable information may be transferred as a part of the purchase or sale. In the event that we purchase a business, the personally identifiable information received with that business would be treated in accordance with this Privacy Policy, if it is practicable and permissible to do so. In the event that we sell a business, we will include provisions in the selling contract requiring the purchaser to treat your personally identifiable information in the same manner required by this Privacy Policy (including any amendments to this Privacy Policy).

Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information Arrow Paper ®, Inc. shares with third parties for direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to:



Arrow Paper ®, Inc. Privacy Rights
750 18 th Street

San Francisco,Ca 94107

Or send an e-mail to: info@arrowpaper.com

In your request, please specify that you want a " Arrow Paper ®, Inc. California Privacy Rights Notice". Please allow 30 days for a response.


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